Privacy policy

At Shingavi Jewellers, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website.

1. Information We Collect

When you use our website, place an order, or contact us, we may collect information such as:

  • Name

  • Contact number

  • Email address

  • Billing and shipping address

  • Order and transaction details

  • Information provided through our contact or enquiry forms

  • Any other information voluntarily provided by you

2. How We Use Your Information

The information collected may be used to:

  • Process and confirm your orders

  • Arrange shipping and delivery

  • Communicate with you regarding your order or enquiry

  • Provide customer support

  • Share order tracking and delivery information

  • Improve our website, products, and services

  • Maintain records of transactions and customer enquiries

  • Comply with applicable legal and regulatory requirements

3. Payment Information

Payments made through the website may be processed through third-party payment service providers. We do not intend to store your complete payment card or banking credentials on our website.

Please refer to the respective payment provider's privacy policy for information about how your payment information is handled.

4. Sharing of Information

We do not sell or rent your personal information to third parties.

Your information may be shared with trusted service providers where necessary to provide our services, such as payment processing, shipping, delivery, website hosting, or technical support.

We may also disclose information when required by applicable law, regulation, legal process, or governmental authority.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand website usage, and provide a better browsing experience.

You may manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security of information transmitted through the internet.

7. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policies of those websites before providing them with your personal information.

8. Customer Communication

By providing your contact details, you may be contacted by Shingavi Jewellers regarding your orders, enquiries, delivery, exchange, or other service-related matters.

Any promotional communication, where applicable, will be subject to applicable preferences and requirements.

9. Children's Privacy

Our website is not intended for children to knowingly provide personal information. We do not intentionally collect personal information from children without appropriate consent.

10. Changes to This Privacy Policy

Shingavi Jewellers may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable requirements.

Any updated Privacy Policy will be published on this page. We encourage you to review this page periodically.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact Shingavi Jewellers through the contact details provided on our website.